Shipping Policy

Delivery Lead Time
HHP aims to deliver your items in the fastest time possible. In general, the order will be sent to the courier in 2 working days after the order is confirmed, and delivered in 7 working days. Most of the orders will be delivered successfully in 3 to 5 working days. However, it may take 7 – 14 working days for sending to the overseas address.
* Due to different lead time of product supply, we may prioritize parts of your order and shipped separately
* Additional fee may be charged for residential addresses and remote areas

Modifying Orders
If you have just placed your order and found the delivery address is wrong, please contact us as soon as possible and we will try our best to assist you.
You can reach us at 25115591 during working hours.
Unfortunately, if the order was placed over 2 hours, we will not be able to make amendments because the parcel may be dispatched already.

International Delivery


HHP provides delivery service to below countries at the moment, however it may be changed from time to time according to the policy of the courier.

Argentina, Australia, Austria, Bangladesh, Belgium, Brazil, Brunei Darussalam, Canada, Chile, China, Columbia, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Italy, Japan, South Korea, Macau, Malaysia, Mexico, Mongolia, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Russian Federation, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam


Shipping Fees

Hong Kong: The shipping fee is HK$60 for orders below HK$2000. Free shipping with order HK$2000 or above.
International Shipping: International fee is calculated according to the weight and delivery address. The estimated shipping fee can be view in shopping cart. 


Order Status Explanation

We will update the delivery status on your order in each step. The meaning of status as follows:

Status Meaning
Payment Complete Payment accepted, order pending to confirm.
Processing Order is getting picked and packed.
Shipped Order has been scheduled for delivery.
Complete Order has been delivered to you.